Last Updated: 4th August, 2023
1. What Are Cookies?
Cookies are small text files stored on your device when you visit websites. They help sites remember your preferences and improve your experience.
2. How We Use Cookies
We use cookies to:
- Keep you signed in securely
- Remember your preferences
- Analyze site traffic and usage patterns
- Detect and prevent fraud
- Improve our services
We never use cookies to track your activity on unrelated third-party sites.
3. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Core functionality (login, security) | Session or 1 year |
| Preference Cookies | Remember language/region settings | 1 year |
| Analytics Cookies | Improve service performance | 2 years |
| Security Cookies | Fraud prevention and detection | Session |
4. Third-Party Cookies
We allow limited third-party cookies for essential services:
- Payment processors (Stripe, Visa)
- Fraud prevention (Sift, Arkose Labs)
- Analytics (Google Analytics - anonymized)
5. Managing Cookies
You can control cookies through:
- Browser settings: Most browsers allow you to block or delete cookies
- Our consent manager: Adjust preferences via the Cookie Settings link in our footer
- Opt-out tools: For analytics cookies, use Google's opt-out
Note: Blocking essential cookies may impair website functionality.
6. Changes to This Policy
We'll notify you of significant changes through:
- In-app banners
- Email alerts (for account holders)
- Updated "Last Updated" date
Contact Us: For cookie-related questions, email privacy@blueoakreserve.com
For technical cookie issues, contact support@blueoakreserve.com
Want to Chat? Feel free to Contact our Team.
If you have anything in mind, please contact our support team.
5 Churchill Place, London E14 5HP
Licensed in all U.K countries and the U.S.A.
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