Last Updated: 4th August, 2023
1. Information We Collect
We collect the following types of information:
- Personal Identification: Name, email, phone number, government IDs
- Financial Information: Account details, transaction history, credit data
- Technical Data: IP address, device information, usage analytics
- Biometric Data: (For authentication, where applicable)
2. How We Use Your Information
Your data enables us to:
- Provide and improve our services
- Verify your identity and prevent fraud
- Comply with legal obligations
- Personalize your experience
- Communicate important updates
We never sell your data to third-party marketers.
3. Data Sharing
We may share information with:
- Regulatory authorities (as legally required)
- Trusted service providers (banks, payment processors)
- Fraud prevention agencies
All third parties are contractually bound to protect your data.
4. Data Security
We protect your information using:
- 256-bit SSL encryption
- Regular security audits
- Multi-factor authentication
- Role-based access controls
5. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Delete your data (where permissible)
- Opt-out of marketing
- Withdraw consent
Submit requests to privacy@blueoakreserve.com.
6. Cookies & Tracking
We use essential cookies for:
- Secure session maintenance
- Service functionality
- Performance analytics
Manage preferences via your browser settings or our Cookie Policy.
7. International Transfers
Data may be transferred globally with protections including:
- EU Standard Contractual Clauses
- UK International Data Transfer Agreements
8. Policy Updates
We'll notify you of material changes 30 days in advance via email or in-app notification.
Contact Us: For privacy concerns or requests, email privacy@blueoakreserve.com or mail to:
Data Protection OfficerBlueoak Reserve
5 Churchill Place, London E14 5HP